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8:30 AM - 6:00 PM

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STYLECNC Laser Supportive Services for New & Existing Customers

Presales Service

Presales Service

What can our sales staff do for you?

Consulting - Providing solutions for clients by staffing their projects with skilled and reliable laser machining consultants.

Demonstrations - Showing you different machines by demo video, including operating tips & trics, introduction, and training that will help you learn to program on laser machines.

Sample Making - Making samples with our machine according to your materials, designs, sizes, and any other requirements.

Concept Creation - Creating a realistic concept that our machines meet your working projects, ideas or plans.

Sign A Contract - Signing a business contract after we negotiated an important agreement with you.

Place An Order - Placing an order to the production department and inform the after sales department to follow up.

How about the ability of our sales staff?

Communication

96%

Coordination

98%

Cooperation

99%

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After Sales Service

After Sales Service

What can our service staff do for you?

Docking Manufacturing - Contacting the production department to start the machine manufacturing according to the requirements stipulated in the contract.

Assisting Inspection - Assisting the quality inspector to make the machine inspection after completed the machine production.

Shipping and Tracking - Arranging the logistics transportation of equipment and follow up the transportation status in time.

Confirming Receipt - Assisting customers in customs clearance, tax payment, and confirming receipt after the machine arrived at the destination.

Planning Training - After the customer received the machine, starting to make a 7-15 day training plan on the installation, operation and debugging of the machine.

Troubleshooting - Solving problems for customers, supporting those who are solving problems, or discovering new problems to solve.

Are you satisfied with our customer service?

Speed

95%

Quality

96%

Service

98%

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Technical Support

Technical Support

What can our technical experts do for you?

Training - Launching a targeted training, whether the customer is a beginner or professional.

Programming - Teaching you how to use laser software, control system and how to complete a laser machining project.

Debugging - Identifying and removing errors from your laser machining, CNC programming, or operation.

Maintenance - Teaching you how to maintain your machine under different conditions, whether it's new or used.

Usability - Teaching you how to use your laser machine to achieve a defined goal effectively, efficiently and satisfactorily in a specific context.

How about our experts' skills and experiences?

Technology

92%

Programming

95%

Debugging

96%

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